Refunds/Policies

Payment, Returns, & Exchanges:
We accept PayPal, Visa, MasterCard, American Express, and Discover. 

Return/Exchange Policy:
If you are not completely satisfied, let us know within 15 days of placing your order and we will issue a full refund. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Sensational Scents reserves the right to request items to be returned.

Schedule Pickup for Products:

Customers can place an order online for pick-up at our location in Upper Marlboro, Maryland. Please review our business hours for pickup. 

Shipping:

We ship to the United States, Puerto Rico, Guam, Hawaii, and the US Virgin Islands. 

We offer free shipping on any order over $75.00. Orders on the East Coast take 3-7 business days and orders to the West Coast take 4-8 business days. 

Items are shipped Priority Mail via USPS. 

Products:

Due to the nut ingredients found in our shea body butter, we recommend reviewing the ingredients before making a purchase. If you are not sure about applying the body butter to your face, please first apply a small portion on your body. We use several different carrier oils in our body oil and body scrub. Please review all of the ingredients. Please discontinue use immediately if you have an allergic reaction and contact your doctor. 

We do not test our products on animals.

Our products do not contain parabens or sulfates. 

We strongly recommend you read the caution label on the bottom of each soy candle. Never leave a candle unattended. 

Room sprays and scented oils are used to freshen a room in a home or office space. Scented oils are used with an oil warmer or burner.